HOW IT WORKS
From order to delivery, mapped out.
Two paths through the site: order directly at a published price, or send us a scope for anything that doesn't fit a standard band. Here's exactly what happens on each.
The order path
Choose & order
Pick the service, size and options that match your document. Pay online, or on invoice if you're ordering as a company.
2 minutesWe assign a translator
A translator working into their own native language, with the right subject background, takes the job.
same working dayTranslated, then independently revised
A second linguist checks the translation against your source before anything ships.
see the turnaround tableDelivered, with a correction window
Your file arrives by email, ready to use. Free corrections for 14 days if anything needs adjusting.
on the timeline you were quotedTHE QUOTE PATH
The quote path
Tell us the scope
Use the quote form: service, language pair, rough word count or file, and your deadline. Attach files by email using the reference we give you.
We scope it and reply
A real reply within 2 working hours during office hours — a price, a timeline, and what we need from you to start.
Confirm and we start
Accept the quote and we assign a translator; the same two-stage workflow applies as on every priced order.
Delivered, with the same correction window
14 days free correction after delivery, exactly as on a priced order.
Turnaround times
| Standard | Express | |
|---|---|---|
| Certified (per page) | 2–3 working days | 1–2 working days (+50%) |
| Word-band translation | 24 hours–5 working days by size | 8 hours–3 working days (+50%) |
| Interpreting | confirmed by next working day | subject to availability |
| Subtitling & transcription | 2–5 working days by length | 1–3 working days (+50%) |
| Proofreading & editing | 24 hours–3 working days by length | 8 hours–2 working days (+50%) |
What 'independently revised' actually means.
Every order — priced or quoted — goes through the same two stages. First, a translator working into their own native language produces the translation. Second, a different linguist reads it against your source document, checking meaning, terminology and register, not just spelling. Only after that does a delivery check confirm the file, format and any attestation are correct before it's sent to you.
Neither stage is an add-on you have to ask for. It's the workflow, on every job, every time.
Two people read your document before you do: the translator, then the reviser.
Frequently asked questions
How fast is a quote reply, really?
Within 2 working hours during office hours (Mon–Fri 08:00–18:00, Sat 09:00–16:00 CET). Outside office hours, the clock starts when we reopen.
Can I switch from a quote to a priced order?
Yes — if your job turns out to fit a standard band once we've scoped it, we'll say so and point you to the buy block instead.
Do I need to create an account to order?
No — order as a guest. You'll get an order reference and a confirmation email; no account is required.
Ready to order, or ready to send a scope?